RETURNS

30 day money back guarantee

If you are not satisfied with your product, just return it within 30 days of purchase and we will give you a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within the required processing time period.

Refunds are only applicable for the amount at which the product was originally purchased. Shipping fees are not refundable.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@marsclarke.com.

Shipping

To return your product, please email us at info@marsclarke.com to receive a shipping label, so you don't have to pay to ship the item back to us.